Before payment
Exploring designs and saving an unpaid preview do not collect money. You can change the selected design with the same wedding details and address. The custom-domain option starts unchecked and can be removed before payment evidence is submitted.
Correcting payment evidence
If a proof is rejected or more evidence is required, read the administrator’s reason and upload corrected evidence from the same order. This never creates a second purchase or an automatic payment approval. Keep your actual transaction record.
Cancellation and refunds
Contact the studio with your order number for a cancellation or refund request. Any proposed refund must be reviewed and confirmed with you before it is completed through the bank or wallet. The website does not transfer refund money automatically. Ask about a domain registration before it is purchased if your plans may change.